> For the complete documentation index, see [llms.txt](https://docs.range-mate.co.uk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.range-mate.co.uk/for-members/accounts-passwords-and-logins.md).

# Accounts, Passwords & Logins

Your Range Mate account is how you sign in to your club, manage your details, and book onto events. This page covers signing in, resetting your password, securing your account with two-factor authentication, and managing the devices that are signed in.

## Signing in

Your club has its own address — `https://<your-club>.range-mate.co.uk`. Sign in there with the email address and password you set when you joined.

{% hint style="info" %}
When you first apply to a club you'll be asked to **confirm your email address** via a link we send you. You need to confirm before you can sign in.
{% endhint %}

## Resetting your password

1. On the sign-in page, choose **Forgot your password?**
2. Enter your email address.
3. We'll email you a link to set a new password. Open it and choose a new password.

{% hint style="warning" %}
Passwords must be at least **8 characters**, and very weak passwords are rejected. If one isn't accepted, try a longer password or a passphrase.
{% endhint %}

To change your password while signed in, open your account settings and update it there.

## Two-Factor Authentication (2FA)

Two-factor authentication adds a second step to signing in: as well as your password, you enter a one-time code from an authenticator app on your phone (such as Google Authenticator, Microsoft Authenticator, or 1Password). We strongly recommend turning it on.

### Turning 2FA on

1. Go to **User Settings**.
2. Start the two-factor setup. You'll be shown a **QR code**.
3. Scan the QR code with your authenticator app.
4. Enter your **current password** and the **6-digit code** from the app to confirm.
5. You'll then be shown your **backup codes** — save these somewhere safe.

{% hint style="danger" %}
Your backup codes are only shown **once**. They let you get back into your account if you lose your phone, so store them somewhere secure. If you don't keep them and lose your device, you'll need a club admin to help you regain access.
{% endhint %}

### Turning 2FA off

You can disable two-factor authentication at any time from **User Settings**.

## Managing signed-in devices

Range Mate keeps track of the devices and browsers signed in to your account, so you can spot anything you don't recognise.

1. Go to **User Settings** → **Login Sessions**.
2. You'll see each active session. Your current device is highlighted.
3. Choose **Revoke** on any session to sign that device out — it'll lose access immediately.

There's also an option to **log out of all devices** at once, which is handy if you think someone else may have access to your account. You'll be signed out and asked to sign back in.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.range-mate.co.uk/for-members/accounts-passwords-and-logins.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.